FAQ

We know you may have questions about our products and services. That’s why we’ve compiled a comprehensive FAQ section to address your most common inquiries.

Reef Castor
F.A.Q.

Frequent Questions

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Do you offer a guarantee on your products

We offer a 6 months guarantee on the following for all goods manufactured; frames, castors/wheels and handles
– subject to Terms and Conditions.

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Are you BEE compliant?

Yes, Level 3

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What are your payment terms?

All orders are strictly COD (Cash on Delivery) or should you purchase goods frequently and/or in large quantities you have the option to open an account.

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Do you manufacture special orders?

Yes, we manufacture special goods related to our field. The following has to be specified:
Dimensions: (Size, Height, Width and Depth)
Weight: of goods to be carried
Finish: (Standard is Zinc Electroplated, however we can Powder Coat),
Material: Strictly manufactured from mild steel.

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What finish would you recommend for coastal areas?

We recommend electroplating; it’s a longer lasting finish and prevents rust. We also recommend this finish for the food industry, such as butcheries, bakeries etc.

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What are your delivery terms?

Delivery is free of charge in Gauteng, however subject to Terms and Conditions.
Delivery outside Gauteng is payable per unit, a discount is offered on quantity.

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